Privacy policy

Who we are

Sentry AI is the trading name of Sentry AI Solutions Limited, a New Zealand company based in Auckland and working across New Zealand and Australia. We are the data controller responsible for the personal information described in this policy.

The law we work to

We handle personal information in accordance with the New Zealand Privacy Act 2020 and its information privacy principles. Where we hold information about people in Australia, we also work to the Australian Privacy Act 1988 (Cth). If you are covered by another regime, the stricter standard is the one we apply.

What we collect

Your name, contact details and anything you choose to send us. Billing details where you are a client. Technical data such as IP address and browser type, and usage data describing how you move through this site. We do not collect more than we need, and we do not buy personal data from anyone else.

The AI Opportunity Audit

The audit runs in your browser. The answers you give it are held in your own browser storage and are not written to any Sentry database. The only moment anything leaves the page is when you choose to send it to us, at which point we receive your name, your email and the map you drew, so we can follow up. If you never submit it, we never see it.

How we collect it

Directly, when you contact us, book a call or submit the audit. And automatically, through cookies and analytics as you use the site.

How we use it

To deliver our work, manage your account, process payments, answer you, meet our legal obligations, and improve what we build. We do not sell your personal information, and we do not use it to train models.

Client data and confidentiality

Data you give us to deliver an engagement is yours. We hold it under the terms of that engagement, use it only to do the work, and return or delete it on request. Telemetry and knowledge that our platforms hold on your behalf stay inside the boundary agreed with you: your tenant, your region, or our managed environment, and it is your choice which.

Security

Access is scoped and least-privilege, credentials are held encrypted, and the people who can reach client data are the ones delivering the work. Technical safeguards and internal access policy both apply. No system is perfect, and we will tell you plainly if something goes wrong.

How long we keep it

Only as long as we need it for the purpose we collected it, or as long as legal, accounting and reporting obligations require. After that it goes.

Your rights

Under the Privacy Act 2020 you can ask what we hold about you, ask us to correct it, and in many cases ask us to delete it. Email us and we will action it. If you are not happy with our answer, you can raise it with the New Zealand Office of the Privacy Commissioner.

Sending data overseas

Some of the tools we run on hold data outside New Zealand. Where that happens we make sure comparable safeguards apply, as Principle 12 of the Privacy Act 2020 requires.

Other people's sites

We link out sometimes. Once you are on someone else's site, their privacy practices apply, not ours.

Changes

We update this policy from time to time. The current version always lives here, with the date it changed at the top.